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ITS » Master Theses » Matematika - S2 Posted by dv@its.ac.id at 28/04/2016 10:46:10 • 1357 Views
DETERMINATION OF THE BEST PERFORMING EMPLOYEES
USING PROMETHEE METHODS
CASE STUDIES PRATAMA TAX OFFICE MANADO
Author : GANNA, CHRISTINA INDHIRA ( 1212201208 )
ABSTRAK
Setiap Pegawai pada kantor Pajak bekerja saling melengkapi dalam penyelesaian
berkas wajib pajak. Pada Tesis ini dibahas tentang Penentuan Pegawai Berkinerja
Terbaik di Kantor Pajak Pratama Manado menggunakan Metode PROMETHEE.
Selanjutnya hasil tersebut dibandingkan dengan Seleksi Pegawai Berkinerja
Terbaik Kantor Pajak Pratama Manado tahun 2013. Ada 7 Alternatif yang telah
ditentukan Kantor Pajak Pratama Manado yaitu A selaku Kepala Seksi
Ekstensifikasi B selaku Kepala Seksi Pengolahan data dan informasi C selaku
Kepala Seksi pelayanan D selaku Kepala Seksi Pengawasan dan Konsultasi 2 E
selaku Kepala Seksi Penagihan F selaku Kepala Sub Bagian Umum dan G selaku
Kepala Kantor Pelayanan Penyuluhan Konsultasi Perpajakan Tomohon. Ada 4
Kriteria yang telah ditentukan Kantor Pajak Pratama Manado Capaian Kinerja
Pegawai Multirater Survey Disiplin Kehadiran dan Kemampuan Presentasi.
Setelah melakukan analisis diperoleh hasil sama pada urutan perangkingan jika
dibandingkan dengan hasil seleksi Pegawai Berkinerja Terbaik Kantor Pajak
Pratama Manado pada tahun 2013
ABSTRACT
Every employee at the tax office works complement eacah other in resolving taxpayer
files. In this thesis are discussed about the determination of the best performing
employees in Manado Pratama tax office using PROMETHEE method.The results
are then compared to the selection of the best performing employee of Manado
Pratama tax office in 2013. There are 7 predefined Alternative in Manado
Pratama tax office A as Section chief of Extensification B as Section chief of data
processing and information C as Section chief of service D as Section chief
of supervision and Consultation Section 2 E as Section chief of billing F as
the General Head of sub-division and G as the head of the tax service
Office Counselling Consultation Tomohon. There are 4 Criteria specified Manado
Pratama tax office Employee Performance Outcomes Multirater
Survey Disciplined Presence and Presentation Skills. After doing the analysis
of obtained results on the order of the same rank if it is compared to the results of
the selection of the best performing employee of Pratama tax office in Manado in
2013
Keywords
Source Master Theses of Mathematics, RTMa 003.56 Gan p, 2014
Coverage ITS Community
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