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ITS » Master Theses » Manajemen Teknologi Informasi-S2 MMT
Posted by ida at 20/12/2006 16:08:01  •  16457 Views


PERANCANGAN SISTEM WEB BASED MONITOR

THE ACT OF PLANNING A WEB BASED OPERATIONAL PERFORMANCE MONITOR IN REAL TIME AT

Author :
HIDAYAT, SONNY  




ABSTRAK

Dengan makin maraknya perkembangan teknologi telekomunikasi dan persaingan dalam industri telekomunikasi maka tiap organisasi juga dituntut untuk dapat lebih baik dalam mengorganisasi sumber daya dan bisnis proses yang dilakukan sehingga dapat mencapai sasaran-sasaran yang telah ditetapkan bagi kepentingan stakeholdernya. Perubahan-perubahan dalam lingkungan industri telekomunikasi yang demikian cepat mengharuskan tiap organisasi atau pelaku bisnis telekomunikasi untuk mampu berubah secepat perubahan kondisi yang ada. Ketidaksesuaian dengan sasaran yang ditetapkan mungkin terjadi pada setiap proses yang dilalui dalam pembuatan produk sehingga penyebab ketidaksesuaian ini harus dapat diidentifikasi pada tiap proses sehingga produk yang tidak sesuai dengan sasaran dapat diminimalisir atau dihilangkan. Untuk mampu mengidentifikasi penyebab ketidaksesuaian pada tiap proses maka tiap proses harus mempunyai proses feedback yang nantinya harus selalu dimonitor oleh para manager untuk dilakukan perbaikan. Perancangan sistem web based monitor ini menggunakan metoda pengambilan data transaksional dari database-database sumber data operasional Kandatel Surabaya Barat secara real timenear real time berdasar diskrit perbedaan waktu singkat dan melakukan pengolahan data hasil ke dalam analisa KPI key performance indicator web based berbasis balanced scorecard yang tersedia setiap waktu sehingga para pengambil keputusan perusahaan dapat secara berjenjang hierarchycal tree melakukan tindak lanjut secepat mungkin untuk mendapatkan hasil operasional sesuai dengan tolok ukur sasaran mutu yang diharapkan.


ABSTRACT

With the fast of development telecommunication technology and competition in telecommunication industry every organization is also required to be better in organization of resources and business processes done so that can achieve the target which is set for the importance of the stakeholder. The changes in the environment of industrial telecommunication are so fast that every organization or telecommunication business must be able to change quickly to the existing condition. Not being in accordance with the set target might happen through every production process so that the reason for not being in accordance must be identified in every process so that the product not in accordance with the target can be minimized or eliminated. To be able to identify the reason for not being in accordance in every process every process must have feedback process mat later must always be monitored by managers to make the repairs. The act of planning this web based monitor system using transactional data extraction method from database of the kandatel west surabaya operational data according to real timenear real time based on the discrete brief time difference and the processing of data result through KPI key performance indicator web based analysis that is based on a balanced score card provided every time so that the company decision makers can step by step hierarchical tree take further action as fast as possible to have an operational result according to the measured quality target standard hoped.



KeywordsBalanced Scorecard (BSC); web based monitor; real time/near; real time monitor; Key Performance Indicator.
 
Subject:  Teknologi Informasi
Contributor
  1. RULLY SOELAIMAN, S.Kom, M.Kom
Date Create: 20/12/2006
Type: Text
Format: pdf ; 35 pages
Language: Indonesian
Identifier: ITS-Master-3100003018397
Collection ID: 3100006026105
Call Number: 006.7 Hid p


Source
Theses MMT RTMT 006.7 Hid p, 2005

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Copyright @2005 by ITS Library. This publication is protected by copyright and permission should be obtained from the ITS Library prior to any prohibited reproduction, storage in a retrievel system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to ITS Library




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