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ITS » Undergraduate Theses » Teknik Industri
Posted by dee@its.ac.id at 05/07/2010 14:29:07  •  1664 Views


PERANCANGAN SISTEM PENGUKURAN KINERJA DENGAN METODE INTEGRATED PERFORMANCE MEASUREMENT SYSTEM DI BADAN PERPUSTAKAAN PROPINSI JAWA TIMUR

Author :
KURNIAWAN, HENDRO ( 2500100017 )




ABSTRAK

Sistem pengukuran kinerja mutlak harus dilakukan oleh sebuah organisasi baik organisasi dengan orientasi profit maupun yang non profit. Instansi pemerintah sebagai salah satu organisasi non profit juga harus melakukan pengukuran terhadap kinerja elemen-elemen di dalamnya. Hal ini dilakukan sebagai bentuk pertanggungjawabannya kepada negara dan masyarakat sebagai pihak yang secara tidak langsung membiayai kegiatan operasionalnya. Badan Perpustakaan Propinsi Jawa Timur sebagai salah satu instansi pemerintah juga harus melakukan pengukuran terhadap kinerjanya. Namun sistem pengukuran kinerja yang ada sekarang di Badan Perpustakaan Propinsi Jawa Timur belum optimal sehingga diperlukan suatu sistem pengukuran kinerja yang lebih baik dan terintegrasi. Dalam penelitian ini dilakukan perancangan dan pengukuran kinerja Badan Perpustakaan propinsi Jawa Timur sesuai dengan kondisi riil disana. Metode yang digunakan dalam perancangan sistem pengukuran kinerja ini adalah Integrated Performance Measurement System IPMS. Perancangan sistem pengukuran kinerja ini dimulai dari menentukan Key Performance Indicator KPI lalu dilakukan pembobotan pada masing-masing KPI tersebut dengan Analytical Hierarchy Process AHP setelah itu dilakukan scoring system dengan Objective Matrix OMAX dan dilanjutkan dengan traffic light system untuk mengidentifikasi KPI mana yang perlu diperbaiki. Perancangan sistem pengukuran kinerja di Badan Perpustakaan Propinsi Jawa Timur menghasilkan 25 KPI yang dikelompokkan dalam enam kriteria meliputi Baperpus sebagai pusdokinfo 3 KPI pengembangan perpustakaan di Jatim 4 KPI peningkatan kualitas SDM 5 KPI penyebaran informasi secara merata 2 KPIkoordinasi internal dan eksternal Baperpus 4 KPI dan pelayanan kepada masyarakat 7 KPI. Hasil pengukuran kinerja yang dilakukan dengan OMAX dan traffic light system menghaslikan 10 KPI berwarna hijaU 6 KPI berwarna kuning dan 9 KPI berwarna merah.Untuk KPI yang berwarna merah pihak Badan perpustakaan Propinsi Jawa Timur harus segera melakukan tindakan perbaikan


ABSTRACT

Performance measurement system is an absolute need for an organization to be accomplished not only for profit oriented organization but also for non profit oriented organization. Government institution as one of the non profit oriented orgnnization has to measure its performance either.This is done as a kind of its responsibility toward the country and society as a party that has paid for its activities undirectly. Badan Perpustakaan Propinsi Jawa Timur as one of the government institutions has to measure its performance either. But in factperformance mesurement system in Badan Perpustakaan propinsi Jawa Timur is not opimal enough therefore a better and more integrated performance measurement system is needed. Performance measurement system design of Badan Perpustakaan Propinsi Jawa Timur and its measurement are done in this research based on its real condition. The method that is used in this research is Integrated Performance Measurement System IPMS. Performance measurement system design is began with identifying the Key Performance Indicator KPI then assigning a weight on each KPI through Analytical Hierarchy Process AHP after that scoring system with Objective matrix OMAX is conducted and continued with Traffic Light System to identify which KPI that needs to be improved. Performance measurement system design in Badan Perpustakaan Propinsi Jawa Timur generates 25 KPIs which are grouped into six criteria. There are 3 KPIs represent Baperpus as Perpustakaan Dokumentasi Informasi pusdokinfo4 KPIs represent the Library development in East Java 5 KPIs represent human resource quality improvement 2 KPIs represent information distribution 4 KPIs represent internal and external coordination and 7 KPIs represent service toward society. The result from performance measurement that is accomplished with OMAX and Traffic Light System generates l0 green KPIs 6 yellow KPIs and 9 red KPIs. For red KPIsBadan Perpustakaan Propinsi Jawa Timur has to do corrective action immediately.



KeywordsPerancangan dan pengukuran kinerja ; IPMS ; tindakan Perbaikan
 
Subject:  Karyawan - peringkat
Contributor
  1. Ir.Hari Supriyanto,MSIE
Date Create: 05/07/2010
Type: Text
Format: pdf.
Language: Indonesian
Identifier: ITS-Undergraduate-3100004020524
Collection ID: 3100004020524
Call Number: RSI 658.312 5 Kur p


Source
Undergraduate Thesis, Industrial Engineering, RSI 658.312 5 Kur p, 2004

Coverage
ITS Community

Rights
Copyright @2004 by ITS Library. This publication is protected by copyright and permission should be obtained from the ITS Library prior to any prohibited reproduction, storage in a retrievel system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to ITS Library




[ Download - Open Access ]

  1.  ITS-Undergraduate-11923-2500100017-Abstract_ind.pdf - 55 KB
  2.  ITS-Undergraduate-11923-2500100017-Abstract_en.pdf - 53 KB
  3.  ITS-Undergraduate-11923-2500100017-Conclusion.pdf - 166 KB




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