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ITS » Undergraduate Theses » Teknik Industri - Ekstensi
Posted by dee@its.ac.id at 07/07/2010 10:17:21  •  2934 Views


PERANCANGAN KNOWLEDGE BASED MANAGEMENT NETWORK MONITORING SYSTEM DI PT.INDOSAT TBK

Author :
RACHMAN, FATKHUR ( 2598109016 )




ABSTRAK

PT. Indosat Tbk sebagai penyelenggara layanan telekomunikasi international dan domestik dituntut untuk memberi layanan terbaik bagi pelanggan.Divisi Operasi dan Teknik sebagai penangung jawab dalam hal teknis membutuhkan pengembangan dan perbaikan dalam sistem monitor. jaringan telekomunikasi GCS untukm Meningkatkan kinerjanya. Tugas akhir ini bertujuan untuk merancang dan implementasi Knowledge Based Network Monitoring System untuk monitoring jaringan telekomunikasi yang melayani jasa GCS di wilayah Jawa Timur supaya dapat menjaga dan meningkatkan kontinuitas layanan terhadap pelanggan serta kinerja Staff operasi dan pemeliharaan. Perancangan sistem ini mempelajari dari sistem yang sudah berjalan. Setelah mengetahui kekurangan dari sistem yang ada dengan perancangan sistem dan penambahan alat mikrokontroler pada titik- titik jaringan serta penggunaan knowledge based management dalam penanganan gangguan yang muncul. Perancangan sistem ini memanfaatkan teknolgi SMS Short Message Service untuk penyampaian data dari BTS ke pusat monitor. Setelah perancangan dilakukan selanjutnya adalah implementasi. Pada mikrokontroler GSM terpasang akan memberikan laporan periodik ke pusat monitor dan memberikan respon jika ada permintaan serta mengirimkan status terbaru jika ada perubahan status. Walldisplay menampilkan semua informasi diruang kontrol dan pemberitahuan SMS sesuai dengan prosedur eskalasi. Penggunaan Knowledge Based dalam proses penanganan gangguan mempercepat penyelesaian gangguan sehingga peroses penanganan gangguan semakin singkat.


ABSTRACT

PT. lndosat as national and international telecomunication network provider is demanded to provide the best services for customer. Operation and technic division needs any development and repairing in monitoring sistem of GCS telecomunication for progressing their work. This paper proposes to create and implementation of Knowledge Based Network Monitoring System for monitoring telecomunication network that service GCS in East Java in order to maintain and enhance the continuity of services for the customer and the work of operation and maintain staff. This creation sistem learned from monitoring sistem and the running procedures. After finding the lacking in the existing sistem the creation sistem and the using of microcontroller tools in each point and knowledge based management in handling appeared troubles are applied. This also used the technology of SMS Short Message Service in delivering data from BTS to monitor centre. After the creation sistem applied the further action is implementation in telecomunication network GCS. In each settled GSM microcontroller required periodical report to the monitor center and gived responses if the latest data requirement came and also deliver the latest status if the changing status appeared. In walldisplay all information will be displayed so that the operatrional and information through SMS came easily as the procedures escalation. So that the process of trouble shooting will be faster.



Keywordslayanan telekomunikasi ; knowledge based management ; mikrokontroler GSM ; Walldisplay
 
Subject:  Ahli sistem (ilmu komputer)
Contributor
  1. Ir.I KETUT GUNARTA, MT.
Date Create: 07/07/2010
Type: Text
Format: pdf.
Language: Indonesian
Identifier: ITS-Undergraduate-3100005021522
Collection ID: 3100005021522
Call Number: RSI 006.33 Rac p


Source
Undergraduate Thesis, Industrial Engineering, RSI 006.33 Rac p, 2005

Coverage
ITS Community

Rights
Copyright @2005 by ITS Library. This publication is protected by copyright and permission should be obtained from the ITS Library prior to any prohibited reproduction, storage in a retrievel system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to ITS Library




[ Download - Open Access ]

  1.  ITS-Undergraduate-12005-2598109016-Abstract_id.pdf - 40 KB
  2.  ITS-Undergraduate-12005-2598109016-Abstract_en.pdf - 35 KB
  3.  ITS-Undergraduate-12005-2598109016-Conclusion.pdf - 48 KB




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