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ITS » Undergraduate Theses » Teknik Informatika
Posted by hassane at 25/11/2008 17:13:49  •  23190 Views


SISTEM INFORMASI PENGUKURAN DAN MONITORING PERFORMANSI RUMAH KABEL DENGAN MENGGUNAKAN METODE K-MEANS CLUSTERING

PERFORMANCE MEASUREMENT AND MONITORING OF CABLE CABINET INFORMATION SYSTEM USING K-MEANS CLUSTERING METHODE

Author :
Endra, Citralusia Latifah 




ABSTRAK

At this globalization era business telecommunications growth have gone to the pace. This matter triggered with open competition in telecommunications sector by government. So that the quality of product or service represent one necessary aspect for telecommunications operator so that can be win a competition with other operator. At PT. Telkom core appliance produce in the form of cable network so needed a tools that capable to group performance of the cable network as according to priority for its handling. At this Final Report made an information system application that can be able to give correct direction to management in taking decision to conduct action to increase performance of service for customerclient. So that used K-Means Clustering method to process data performance of appliance produce of PT. Telkom services which that is Cable House. Data will be processed to stem from SISKA transactional database that be taken each month and kept in data warehouse RBD 5. Data that be taken consist of amount of trouble data amount of customerclient and amount of invoice. Third data will be grouped become three priority group that is low medium and high by using K-Means Clustering method. From result of clustering can be seen that group of RK with high priority represent RK group which need get handling immediately by management side.


ABSTRACT

At this globalization era business telecommunications growth have gone to the pace. This matter triggered with open competition in telecommunications sector by government. So that the quality of product or service represent one necessary aspect for telecommunications operator so that can be win a competition with other operator. At PT. Telkom core appliance produce in the form of cable network so needed a tools that capable to group performance of the cable network as according to priority for its handling. At this Final Report made an information system application that can be able to give correct direction to management in taking decision to conduct action to increase performance of service for customerclient. So that used K-Means Clustering method to process data performance of appliance produce of PT. Telkom services which that is Cable House. Data will be processed to stem from SISKA transactional database that be taken each month and kept in data warehouse RBD 5. Data that be taken consist of amount of trouble data amount of customerclient and amount of invoice. Third data will be grouped become three priority group that is low medium and high by using K-Means Clustering method. From result of clustering can be seen that group of RK with high priority represent RK group which need get handling immediately by management side.



KeywordsK-Means Clustering
 
Subject:  Manajemen Informasi
Contributor
  1. Sarwosri, S.Kom.MT
    Ahmad Saikhu, S.Si.MT
Date Create: 25/11/2008
Type: Text
Format: pdf
Language: Indonesian
Identifier: ITS-Undergraduate-3100008031950
Collection ID: 3100008031950
Call Number: RSIf 005.74 End s


Source
Undergraduate Theses of Informatics Engineering Department, RSIf 005.74 End s, 2007

Coverage
ITS Community

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Copyright @2007 by ITS Library. This publication is protected by copyright and permission should be obtained from the ITS Library prior to any prohibited reproduction, storage in a retrievel system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to ITS Library




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ITS-Undergraduate-3100008031950-2435.pdf




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