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ITS » Undergraduate Theses » Sistem Informasi - S1
Posted by hassane at 24/11/2008 16:04:29  •  13426 Views


PENGUKURAN TINGKAT KEMATANGAN TATA KELOLA TEKNOLOGI INFORMASI MENGGUNAKAN MODEL KEMATANGAN COBIT DI PT BANK MANDIRI PERSERO TBK

ASSESSING IT GOVERNANCE MAURITY LEVEL USING COBIT MATURITY MODEL AT PT BANK MANDIRI PERSERO TBK

Author :
Anugerah, Bagus Satria 




ABSTRAK

Permasalahan yang dikemukakan dalam penelitian ini adalah untuk menentukan tingkat kematangan proses tata kelola teknologi informasi dengan menggunakan COBIT walaupun organisasi yang sedang diukur tidak menggunakan COBIT sebagai standar tata kelola proses IT-nya. Permasalahan lainnya adalah seberapa baik nilai tingkat kematangan proses teknologi informasi bank jika diukur menggunakan COBIT. Sebelum dilakukan pengukuran tingkat kematangan tata kelola dilakukan pengambilan contoh proses IT dari bank. Setelah pengambilan contoh dilakukan penerjemahan proses dengan menggunakan bantuan ITIL sehingga didapatkan proses IT COBIT yang tepat untuk melakukan pengukuran menggunakan model kematangan. Ketiga proses IT yang diambil adalah perencanaan dan investasi IT pemenuhan user requirement dalam pengembangan IT dan pengelolaan dan monitoring service level agreement. Setelah proses IT dapat diterjemahkan pengukuran tingkat kematangan dilakukan dengan mencocokkan pola model kematangan proses IT COBIT hasil terjemahan. Hasil dari penelitian menunjukkan penggunaan ITIL sebagai penerjemah perantara dapat dilakukan karena ITIL mendefinisikan tujuan bisnis dari setiap proses. Tujuan bisnis ini kemudian dapat digunakan dengan mencari padanannya pada tabel tujuan bisnis yang didukung COBIT yang telah disediakan framework COBIT sendiri. Setelah fase penerjemahan selesai pengukuran tingkat kematangan proses IT dapat dilakukan dengan model kematangan COBIT yang tepat. Pada penelitian ini didapatkan proses IT COBIT AI.5 sebagai representasi contoh proses IT bank yang diambil. Hasil pengukuran tingkat kematangan tata kelola yang didapat adalah 42 yang berarti proses ini sudah terkelola dan terukur dan mulai merintis usaha untuk memenuhi kriteria kematangan teroptimasi.


ABSTRACT

The question at issue in this research is to determine the maturity level of IT Governance process using COBIT even though the organisation under review do not use COBIT as their IT Governance standard. Another question addressed is how the IT processs maturity level of the bank if measured using COBIT. Before conducting assessment on governances maturity level IT process sampling from bank was performed. After sampling translation process with help from ITIL conducted therefore the right COBITs IT process can be found to perform assessment using the maturity model. Three IT process taken from the bank was IT planning and investment user requirement fulfilment in IT development and managing and monitoring service level agreement. After IT process translated maturity level assessment was performed by comparing with COBIT IT process maturity model The result of this research shows the utilization of ITIL as translation agent can be done because ITIL define business goal for each process. This is later can be used to map the COBITs IT process by finding the similar business goal in business goal supported by COBIT table wich is already provided within COBIT framework. After translation phase assessment of IT process maturity level can be done with the right COBIT maturity model. In this research COBITs IT process AI.5 acquired as representation of IT process sample from the bank. The maturity level assessment result was 42 concluding this process already managed and measued while starting to put some effort in order to achieve optimized maturity criteria.



KeywordsTata kelola IT ; COBIT ; ITIL ; TI Bisnis
 
Subject:  Teknologi Informasi
Contributor
  1. Ir. Achmad Holil Noor Ali,M.Kom
    Ahmad Saikhu, S.SI., MT
Date Create: 24/11/2008
Type: Text
Format: pdf
Language: Indonesian
Identifier: ITS-Undergraduate-3100008032491
Collection ID: 3100008032491
Call Number: RSSI 004 Anu p


Source
Undergraduate Theses of Information System Department, RSSI 004 Anu p, 2008

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Copyright @2008 by ITS Library. This publication is protected by copyright and permission should be obtained from the ITS Library prior to any prohibited reproduction, storage in a retrievel system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to ITS Library




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