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ITS » Paper and Presentation » Teknik Elektro - Telematika S2
Posted by dee@its.ac.id at 02/12/2014 21:36:09  •  773 Views


ANALISA KINERJA TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK COBIT DAN METODE PERFORMANCE PRISM PADA ICT CENTER KABUPATEN PASURUAN

PERFORMANCE ANALYSIS OF INFORMATION TECHNOLOGY USING COBIT FRAMEWORK AND METHOD OF PERFORMANCE PRISM FOR ICT CENTER DISTRICT PASURUAN

Author :
MUKARROMAH ( 2212206706 )




ABSTRAK

Sistem pendidikan nasional masih banyak permasalahan seperti masih rendahnya pemerataan dan akses pendidikan masih rendahnya mutu relevansi dan daya saing pendidikan dan masih lemahnya tata kelola maka dengan memanfaatkan teknologi sebagai tool dalam proses pembelajaran dan tool manajemen pendidikan penggunaan ICT mutlak diterapkan pada dunia pendidikan. Pada kondisi realita terkini ICT mengalami perubahan kualitas dan fungsi dari manajemen ICT Center. Akibatnya menimbulkan rendahnya pemanfaatan ICT serta kurang meratanya layanan jaringan Information Technology IT di lingkungan pendidikan khususnya di SMK. Untuk itu dibutuhkan pengukuran kinerja organisasi untuk mengukur kinerjanya dengan mengevaluasi dan memberikan usulan perbaikan kinerja IT untuk mendukung tercapainya tujuan strategis organisasi. Obyek pada penelitian ini adalah ICT center Kabupaten Pasuruan. Penelitian ini bertujuan merumuskan strategi peningkatan proses tata kelola teknologi informasi yang diterapkan pada ICT center Kabupaten Pasuruan. Pengukuran kinerja dilakukan menggunakan metode Performance Prism yang dikombinasikan dengan framework COBIT. Proses pengelolaan data dilakukan menggunakan Framework COBIT. Analisa data dilakukan dengan menghitung Tingkat Kematangan Maturity Level masing-masing proses dalam Domain Deliver and Support DS. Hasil penelitian diperoleh bahwa maturity level tata kelola teknologi informasi berdasarkan framework COBIT 4.1 adalah 1 InitialAd Hoc. Hal ini menunjukkan bahwa konsep tata kelola IT tidak terdapat secara formal pengelolaan lebih didasarkan atas kasus per kasus tergantung pada inisiatif dan pengalaman dari tim manajemen IT. Secara umum pendekatan pada pengelolaan proses tidak terorganisasi. Dari penilaian evaluasi kinerja yang didapat dilakukan penyusunan rekomendasi-rekomendasi yang bertujuan untuk meningkatkan kematangan sesuai yang diharapkan sehingga dapat menjadi panduan dalam mengelola ketersediaan layanan IT berdasarkan framework COBIT.


ABSTRACT

National education system is still a lot of problems such as the low equity and access to education the low quality relevance and competitiveness of education and weak governance then by utilizing technology as a tool in the process of learning and education management tool the use of ICT applied to the worlds absolute education. In reality the current conditions ICT changes the quality and functions of management ICT Center. Consequently lead to low utilization of ICT and less inequality network service Information Technology IT in education especially in vocational environments. That requires the measurement of the performance of the organization to measure its performance by evaluating and providing IT performance improvement proposals to support the achievement of the strategic objectives of the organization. Objects in this study is an ICT center Pasuruan. This study aims to formulate strategies for improving the governance of information technology applied to the ICT center Pasuruan. Performance measurement is done using a method that combined with the Performance Prism COBIT framework. The process of data management is done using the COBIT Framework. Data analysis was done by calculating the Rate Maturity Maturity Level of each process in the Domain Deliver and Support DS. The result showed that the maturity level of information technology governance framework based on COBIT 4.1 is 1 Initial Ad Hoc. This shows that the concept of IT governance are not formal more management based on a case by case basis depending on the initiative and experience of the IT management team. In general the approach to the management of the process is not organized. Assessment of performance evaluation obtained done the preparation of recommendations aimed at improving the maturity as expected so it can be a guide in managing the availability of IT services based on the COBIT framework .



KeywordsICT Center; Pengukuran Kinerja; Performance Prism; stakeholder; framework; COBIT
 
Subject:  Teknologi informasi
Contributor
  1. DR. Ir. Achmad Affandi, DEA
  2. Eko Setijadi, ST., MT., MT
Date Create: 20/01/2014
Type: Text
Format: pdf
Language: Indonesian
Identifier: ITS-paper-22121140006161
Collection ID: 22121140006161
Call Number: RTE 004 Muk a


Source
Paper and Presentation of Electrical Engineering, RTE 004 Muk a, 2014

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ITS Community

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Copyright @2014 by ITS Library. This publication is protected by copyright and per obtained from the ITS Library prior to any prohibited reproduction, storage in a re transmission in any form or by any means, electronic, mechanical, photocopying, reco For information regarding permission(s), write to ITS Library




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ITS-paper-22121140006161-34329.pdf




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